JA / EN

MNP

Contact Inquiry Form

You can also contact us via LINE

Inquiry Form CONTACT

For email inquiries, please fill in the required fields (*) in the form below and submit.

Inquiry Categories*

Store/Company Name*

Name*

Mobile Number (available during the day)*

Do not include hyphens (-)

Phone Number (Salon/Company)

Do not include hyphens (-)

Email Address*

Postal Code

Address

Inquiry Details*

Privacy Policy*

SOHO Inc. (hereinafter "the Company") has established this Privacy Policy (hereinafter "this Policy") regarding users' personal information. This Policy explains what personal information the Company collects, how it is used and shared, and how users can manage their personal information.

1. Business Information
Company Name: SOHO Inc.
Representative Director: Ayako Kakuchi
Address: 10F, VORT Shiba Park III, 2-29-12 Minato-ku, Tokyo 105-0014, Japan

2. Methods of Collecting Personal Information
The Company collects personal information that can identify users, such as name, date of birth, address, phone number, and email address, when users register for our services. When users submit inquiries through forms or comments, the Company collects their name, phone number, and email address.

3. Purpose of Using Personal Information
The Company uses collected information, such as browsing and purchase history, to analyze and provide users with products and services tailored to their needs. Additionally, the Company may convert such information into scores and provide these scores to third parties.

4. Measures to Securely Manage Personal Data
The Company strives to maintain personal information accurately and up to date and provides training to all employees and officers to protect against unauthorized access, alteration, leakage, loss, and damage. In addition, the Company has established internal rules for the protection of personal information and conducts regular inspections to ensure proper management at all operational sites.

5. Joint Use of Personal Data
The Company engages in joint use of personal data as described below.

Company Responsible for Managing Personal Data: SOHO Inc.
Purpose of Joint Use: Same as the purposes stated in Section 3 ("Purpose of Using Personal Information").
Items to be Jointly Used: Name, address, phone number, email address
Scope of Parties with Whom Data Is Jointly Used: Companies that are part of the SOHO Inc. corporate group

6. Provision of Personal Data to Third Parties
Except as otherwise provided by laws, regulations, or guidelines, the Company will not provide personal information to any third party without the user's consent.

7. Disclosure and Correction of Retained Personal Data
When a user requests disclosure of their personal information, the Company will promptly provide such information to the user. Users who wish to be notified of the purpose of use, or request correction, addition, deletion, suspension of use, or suspension of provision to third parties, should follow the procedures described below.
(Procedures for Submission of Requests)
Mailing Address:
SOHO Inc., MANHATTAN PEELIFT Division
10F, VORT Shiba Park III, 2-29-12 Minato-ku, Tokyo 105-0014, Japan
Phone Number: +81-3-3798-5225

8. Contact for Inquiries or Complaints Regarding Personal Information
For questions, concerns, complaints, or other inquiries regarding the handling of personal information by the Company, please contact us via the inquiry form.

9. SSL (Secure Socket Layer)
The Company's website is SSL-enabled, ensuring that communications between users' web browsers and the web server are encrypted. Personal information entered by users, such as name, address, and phone number, is automatically encrypted.

10. Cookies
A cookie is a small data file sent from a web server to a user's web browser. By referencing cookies, the web server can identify the user's computer and enable more efficient use of the Company's website. The cookies used by the Company's website do not contain any information that can personally identify users.
Users may disable cookies through their web browser settings.

11. Date of Establishment and Revision of this Privacy Policy
Established: December 25, 2023

12. Disclaimer
While the Company makes every effort to ensure the accuracy of the information published on its website, it assumes no responsibility whatsoever for any actions taken by users based on such information.
The Company also assumes no responsibility for any damages incurred by users through the use of its website, or for any damages users may cause to third parties in connection with such use.

13. Copyrights and Portrait Rights
All text, images, and other content on the Company's website are protected by copyrights, portrait rights, and other applicable rights. Unauthorized use or reproduction is strictly prohibited.

14. URL
Users are free to place URLs to the Company's website. However, depending on the content and nature of the website, the Company may refuse the placement of the URLs.